Contact information

We’re here to help! If you have any questions, concerns, or need assistance with your orders, feel free to reach out to us using the details below.

Customer Support

Business Name: KK Book Store (Bookala brand)
Website: www.bookala.in

📧 Email: Support@bookala.com
📞 Customer Care Number: +91 9999818468

🕘 Working Hours:
Monday to Saturday – 10:00 AM to 7:00 PM
(Sundays & Public Holidays closed)

Registered Address

Bookala
17 - A Maharani Enclave EXTN Uttam Nagar New Delhi - 110059, India

Support & Assistance

You may contact us for:

  • Order status and tracking

  • Shipping and delivery queries

  • Returns, refunds, and cancellations

  • Account-related support

  • General questions and feedback

We aim to respond to all queries within 24–48 working hours.

Communication Consent

By contacting us or submitting your details on our Platform, you consent to receive communications from Bookala via email, phone calls, SMS, or WhatsApp for transactional, informational, and support-related purposes.

Policy Reference

For more information on how we collect, use, and protect your data, please refer to our Privacy Policy, Shipping Policy, and Terms of Service available on our website.